Data Tabulasi Survei Indeks Persepsi Kualitas Pelayanan (IPKP)

Unit Pelayanan : Pemberkasan TPG (Pendidikan Agama Islam)

KANTOR KEMENTERIAN AGAMA KABUPATEN BANTUL

Tahun 2025 - Triwulan Ke 3

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 4 4 3 4 4 4 4 4 4 35
2 4 4 4 4 4 4 4 4 4 36
3 4 4 3 4 4 4 4 4 4 35
4 4 4 4 4 4 4 4 4 4 36
5 3 3 4 3 3 3 3 3 3 28
6 4 4 4 4 4 4 4 4 4 36
7 4 4 4 4 4 4 4 4 4 36
8 4 4 3 4 3 3 4 3 3 31
9 4 3 3 3 3 3 3 3 3 28
10 4 4 4 4 4 4 4 4 4 36
11 4 4 4 4 4 4 4 4 4 36
12 4 4 3 3 4 4 4 4 4 34
13 4 3 4 4 4 4 4 4 4 35
14 4 4 4 4 4 4 4 4 4 36
15 4 4 4 4 4 4 4 4 4 36
16 4 4 4 4 4 4 4 4 4 36
17 4 4 4 4 4 4 4 4 4 36
18 4 4 4 4 4 4 4 4 4 36
19 4 4 4 4 4 4 4 4 4 36
20 4 4 4 4 4 4 4 4 4 36
21 4 4 4 4 4 4 4 4 4 36
22 4 4 4 4 4 4 4 4 4 36
23 4 4 3 4 4 3 3 3 3 31
24 4 4 4 4 4 4 4 4 4 36
25 4 4 4 4 4 4 4 4 4 36
26 4 4 4 4 4 4 4 4 4 36
27 4 4 4 4 4 4 4 4 4 36
28 4 4 3 4 4 4 3 3 3 32
29 4 4 4 4 4 4 4 4 4 36
30 4 4 4 4 4 4 4 4 4 36
31 4 4 4 4 4 4 4 4 4 36
32 3 3 3 4 3 4 4 4 3 31
33 4 4 4 4 4 4 4 4 4 36
34 4 4 4 4 4 4 4 4 4 36
35 3 3 3 3 3 3 3 3 3 27
36 4 4 4 4 4 4 4 4 4 36
Total
141
139
135
140
139
139
139
138
137
 1247
Rata-Rata Pertanyaan
3.92
3.86
3.75
3.89
3.86
3.86
3.86
3.83
3.81
 34.64
Rata-Rata Unsur
141 / 1 = 141.00
141.00 / 36 = 3.92
139 / 1 = 139.00
139.00 / 36 = 3.86
135 / 1 = 135.00
135.00 / 36 = 3.75
140 / 1 = 140.00
140.00 / 36 = 3.89
139 / 1 = 139.00
139.00 / 36 = 3.86
139 / 1 = 139.00
139.00 / 36 = 3.86
139 / 1 = 139.00
139.00 / 36 = 3.86
138 / 1 = 138.00
138.00 / 36 = 3.83
137 / 1 = 137.00
137.00 / 36 = 3.81
34.64
Rata-Rata Tertimbang Unsur
141.00 / 36 = 3.92
3.92 X (1/9)
3.92 X 0.111 = 0.44
139.00 / 36 = 3.86
3.86 X (1/9)
3.86 X 0.111 = 0.43
135.00 / 36 = 3.75
3.75 X (1/9)
3.75 X 0.111 = 0.42
140.00 / 36 = 3.89
3.89 X (1/9)
3.89 X 0.111 = 0.43
139.00 / 36 = 3.86
3.86 X (1/9)
3.86 X 0.111 = 0.43
139.00 / 36 = 3.86
3.86 X (1/9)
3.86 X 0.111 = 0.43
139.00 / 36 = 3.86
3.86 X (1/9)
3.86 X 0.111 = 0.43
138.00 / 36 = 3.83
3.83 X (1/9)
3.83 X 0.111 = 0.43
137.00 / 36 = 3.81
3.81 X (1/9)
3.81 X 0.111 = 0.42
3.85
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
141
3.92
0.44
2
Prosedur
1
139
3.86
0.43
3
Waktu Pelayanan
1
135
3.75
0.42
4
Kesesuaian Biaya Pelayanan
1
140
3.89
0.43
5
Produk Spesifikasi Jenis Pelayanan
1
139
3.86
0.43
6
Kompetensi Pelaksana
1
139
3.86
0.43
7
Perilaku Pelaksana
1
139
3.86
0.43
8
Penanganan Pengaduan, Saran dan Masukan
1
138
3.83
0.43
9
Sarana Dan Prasarana
1
137
3.81
0.42
Indeks Survei Indeks Persepsi Kualitas Pelayanan (IPKP) 3.85 ( Sangat Baik )
Konversi 96.22
Mutu Pelayanan A (Sangat Baik)