Cetak Tabulasi

Data Tabulasi SISKA (Sistem Informasi Survei Kepuasan Masyarakat)

Unit Pelayanan : Pengukuran Arah Kiblat

KANTOR KEMENTERIAN AGAMA KABUPATEN BANTUL

Tahun 2024 - Triwulan Ke 3

No Responden	Pertanyaan									Total
No Responden	1	2	3	4	5	6	7	8	9	Total
1	4	4	4	4	4	4	4	4	4	36
2	4	4	4	4	4	4	4	4	4	36
3	4	4	4	4	4	4	4	4	4	36
4	4	4	4	4	4	4	4	4	4	36
5	4	4	4	4	4	4	4	4	4	36
6	4	4	4	4	4	4	4	4	4	36
7	4	4	4	4	4	4	4	4	4	36
8	4	4	4	4	4	4	4	4	4	36
9	4	4	4	4	4	4	4	4	4	36
10	3	3	3	4	3	3	3	3	3	28
11	4	4	4	4	4	4	4	4	4	36
12	4	4	4	4	4	4	4	4	4	36
13	4	4	4	4	4	4	4	4	4	36
14	4	4	4	4	4	4	4	4	4	36
15	4	4	4	4	4	4	4	4	4	36
16	4	4	4	4	4	4	4	4	4	36
17	4	4	4	4	4	4	4	4	4	36
Total	67	67	67	68	67	67	67	67	67	604
Rata-Rata Pertanyaan	3.94	3.94	3.94	4.00	3.94	3.94	3.94	3.94	3.94	35.52
Rata-Rata Unsur	67 / 1 = 67.00 67.00 / 17 = 3.94	67 / 1 = 67.00 67.00 / 17 = 3.94	67 / 1 = 67.00 67.00 / 17 = 3.94	68 / 1 = 68.00 68.00 / 17 = 4.00	67 / 1 = 67.00 67.00 / 17 = 3.94	67 / 1 = 67.00 67.00 / 17 = 3.94	67 / 1 = 67.00 67.00 / 17 = 3.94	67 / 1 = 67.00 67.00 / 17 = 3.94	67 / 1 = 67.00 67.00 / 17 = 3.94	35.53
Rata-Rata Tertimbang Unsur	67.00 / 17 = 3.94 3.94 X (1/9) 3.94 X 0.111 = 0.44	67.00 / 17 = 3.94 3.94 X (1/9) 3.94 X 0.111 = 0.44	67.00 / 17 = 3.94 3.94 X (1/9) 3.94 X 0.111 = 0.44	68.00 / 17 = 4.00 4.00 X (1/9) 4.00 X 0.111 = 0.44	67.00 / 17 = 3.94 3.94 X (1/9) 3.94 X 0.111 = 0.44	67.00 / 17 = 3.94 3.94 X (1/9) 3.94 X 0.111 = 0.44	67.00 / 17 = 3.94 3.94 X (1/9) 3.94 X 0.111 = 0.44	67.00 / 17 = 3.94 3.94 X (1/9) 3.94 X 0.111 = 0.44	67.00 / 17 = 3.94 3.94 X (1/9) 3.94 X 0.111 = 0.44	3.95

No	Unsur	Jumlah Pertanyaan	Total Nilai	Nilai Rata-Rata Unsur	Nilai Rata-Rata Tertimbang Unsur
1	Persyaratan	1	67	3.94	0.44
2	Prosedur	1	67	3.94	0.44
3	Waktu Pelayanan	1	67	3.94	0.44
4	Kesesuaian Biaya Pelayanan	1	68	4.00	0.44
5	Produk Spesifikasi Jenis Pelayanan	1	67	3.94	0.44
6	Kompetensi Pelaksana	1	67	3.94	0.44
7	Perilaku Pelaksana	1	67	3.94	0.44
8	Penanganan Pengaduan, Saran dan Masukan	1	67	3.94	0.44
9	Sarana Dan Prasarana	1	67	3.94	0.44
Indeks SISKA (Sistem Informasi Survei Kepuasan Masyarakat)					3.95 ( Sangat Baik )
Konversi					98.69
Mutu Pelayanan					A (Sangat Baik)