Rekapitulasi Data SISKA (Sistem Informasi Survei Kepuasan Masyarakat) Unit Pelayanan Pemberkasan TPG PAIS Bagi Non PNS KANTOR KEMENTERIAN AGAMA KABUPATEN BANTUL Tahun 2024 - Triwulan Ke 3
| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | ||
| 1 | 4 | 3 | 4 | 4 | 4 | 3 | 4 | 4 | 3 | 33 |
| 2 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
| 3 | 3 | 3 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 30 |
| 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 6 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 29 |
| 7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 8 | 3 | 3 | 4 | 2 | 3 | 4 | 4 | 3 | 3 | 29 |
| 9 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
| 10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 11 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
| 12 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
| 13 | 2 | 2 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 24 |
| Total | 43 |
43 |
45 |
44 |
44 |
44 |
47 |
44 |
43 |
397 |
| Rata-Rata Pertanyaan | 3.31 |
3.31 |
3.46 |
3.38 |
3.38 |
3.38 |
3.62 |
3.38 |
3.31 |
30.53 |
| Rata-Rata Unsur | 43 / 1 = 43.00 43.00 / 13 = 3.31 |
43 / 1 = 43.00 43.00 / 13 = 3.31 |
45 / 1 = 45.00 45.00 / 13 = 3.46 |
44 / 1 = 44.00 44.00 / 13 = 3.38 |
44 / 1 = 44.00 44.00 / 13 = 3.38 |
44 / 1 = 44.00 44.00 / 13 = 3.38 |
47 / 1 = 47.00 47.00 / 13 = 3.62 |
44 / 1 = 44.00 44.00 / 13 = 3.38 |
43 / 1 = 43.00 43.00 / 13 = 3.31 |
30.54 |
| Rata-Rata Tertimbang Unsur | 43.00 / 13 = 3.31 3.31 X (1/ 9) 3.31 X 0.11 = 0.37 |
43.00 / 13 = 3.31 3.31 X (1/ 9) 3.31 X 0.11 = 0.37 |
45.00 / 13 = 3.46 3.46 X (1/ 9) 3.46 X 0.11 = 0.38 |
44.00 / 13 = 3.38 3.38 X (1/ 9) 3.38 X 0.11 = 0.38 |
44.00 / 13 = 3.38 3.38 X (1/ 9) 3.38 X 0.11 = 0.38 |
44.00 / 13 = 3.38 3.38 X (1/ 9) 3.38 X 0.11 = 0.38 |
47.00 / 13 = 3.62 3.62 X (1/ 9) 3.62 X 0.11 = 0.40 |
44.00 / 13 = 3.38 3.38 X (1/ 9) 3.38 X 0.11 = 0.38 |
43.00 / 13 = 3.31 3.31 X (1/ 9) 3.31 X 0.11 = 0.37 |
3.39 |
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Persyaratan |
1 |
43 |
3.31 |
0.37 |
2 |
Prosedur |
1 |
43 |
3.31 |
0.37 |
3 |
Waktu Pelayanan |
1 |
45 |
3.46 |
0.38 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
44 |
3.38 |
0.38 |
5 |
Produk Spesifikasi Jenis Pelayanan |
1 |
44 |
3.38 |
0.38 |
6 |
Kompetensi Pelaksana |
1 |
44 |
3.38 |
0.38 |
7 |
Perilaku Pelaksana |
1 |
47 |
3.62 |
0.40 |
8 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
44 |
3.38 |
0.38 |
9 |
Sarana Dan Prasarana |
1 |
43 |
3.31 |
0.37 |
| Nilai SISKA (Sistem Informasi Survei Kepuasan Masyarakat) | 3.39 ( Baik ) | ||||
| Konversi | 84.83 | ||||
| Mutu Pelayanan | B (Baik) | ||||
Nilai SISKA (Sistem Informasi Survei Kepuasan Masyarakat) Unit Pelayanan :Pemberkasan TPG PAIS Bagi Non PNS KANTOR KEMENTERIAN AGAMA KABUPATEN BANTUL Tahun 2024 Triwulan Ke 3 | ||
Nilai SISKA (Sistem Informasi Survei Kepuasan Masyarakat) |
Pemberkasan TPG PAIS Bagi Non PNS |
|
84.83B (Baik) |
Responden | |
Jumlah Responden |
13 Orang |
|
Jenis Kelamin |
Laki - Laki : 12 Orang Perempuan : 11 Orang |
|
Pendidikan |
SD : 4 Orang |
|
SMP : 0 Orang |
||
SMA : 0 Orang |
||
DIII : 0 Orang |
||
SI : 7 Orang |
||
SII : 2 Orang |
||