Rekapitulasi Data SISKA (Sistem Informasi Survei Kepuasan Masyarakat) Unit Pelayanan Pelimpahan Nomor Porsi Haji ( Karena Meninggal Dunia). KANTOR KEMENTERIAN AGAMA KABUPATEN BANTUL Tahun 2023 - Triwulan Ke 1
| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | ||
| 1 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 28 |
| 4 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 28 |
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 6 | 3 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 26 |
| 7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 8 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 28 |
| 9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 10 | 3 | 3 | 3 | 4 | 3 | 4 | 3 | 3 | 3 | 29 |
| 11 | 3 | 4 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 31 |
| Total | 37 |
38 |
38 |
38 |
37 |
40 |
37 |
38 |
38 |
341 |
| Rata-Rata Pertanyaan | 3.36 |
3.45 |
3.45 |
3.45 |
3.36 |
3.64 |
3.36 |
3.45 |
3.45 |
30.97 |
| Rata-Rata Unsur | 37 / 1 = 37.00 37.00 / 11 = 3.36 |
38 / 1 = 38.00 38.00 / 11 = 3.45 |
38 / 1 = 38.00 38.00 / 11 = 3.45 |
38 / 1 = 38.00 38.00 / 11 = 3.45 |
37 / 1 = 37.00 37.00 / 11 = 3.36 |
40 / 1 = 40.00 40.00 / 11 = 3.64 |
37 / 1 = 37.00 37.00 / 11 = 3.36 |
38 / 1 = 38.00 38.00 / 11 = 3.45 |
38 / 1 = 38.00 38.00 / 11 = 3.45 |
31.00 |
| Rata-Rata Tertimbang Unsur | 37.00 / 11 = 3.36 3.36 X (1/ 9) 3.36 X 0.11 = 0.37 |
38.00 / 11 = 3.45 3.45 X (1/ 9) 3.45 X 0.11 = 0.38 |
38.00 / 11 = 3.45 3.45 X (1/ 9) 3.45 X 0.11 = 0.38 |
38.00 / 11 = 3.45 3.45 X (1/ 9) 3.45 X 0.11 = 0.38 |
37.00 / 11 = 3.36 3.36 X (1/ 9) 3.36 X 0.11 = 0.37 |
40.00 / 11 = 3.64 3.64 X (1/ 9) 3.64 X 0.11 = 0.40 |
37.00 / 11 = 3.36 3.36 X (1/ 9) 3.36 X 0.11 = 0.37 |
38.00 / 11 = 3.45 3.45 X (1/ 9) 3.45 X 0.11 = 0.38 |
38.00 / 11 = 3.45 3.45 X (1/ 9) 3.45 X 0.11 = 0.38 |
3.44 |
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Persyaratan |
1 |
37 |
3.36 |
0.37 |
2 |
Prosedur |
1 |
38 |
3.45 |
0.38 |
3 |
Waktu Pelayanan |
1 |
38 |
3.45 |
0.38 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
38 |
3.45 |
0.38 |
5 |
Produk Spesifikasi Jenis Pelayanan |
1 |
37 |
3.36 |
0.37 |
6 |
Kompetensi Pelaksana |
1 |
40 |
3.64 |
0.40 |
7 |
Perilaku Pelaksana |
1 |
37 |
3.36 |
0.37 |
8 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
38 |
3.45 |
0.38 |
9 |
Sarana Dan Prasarana |
1 |
38 |
3.45 |
0.38 |
| Nilai SISKA (Sistem Informasi Survei Kepuasan Masyarakat) | 3.44 ( Baik ) | ||||
| Konversi | 86.11 | ||||
| Mutu Pelayanan | B (Baik) | ||||
Nilai SISKA (Sistem Informasi Survei Kepuasan Masyarakat) Unit Pelayanan :Pelimpahan Nomor Porsi Haji ( Karena Meninggal Dunia). KANTOR KEMENTERIAN AGAMA KABUPATEN BANTUL Tahun 2023 Triwulan Ke 1 | ||
Nilai SISKA (Sistem Informasi Survei Kepuasan Masyarakat) |
Pelimpahan Nomor Porsi Haji ( Karena Meninggal Dunia). |
|
86.11B (Baik) |
Responden | |
Jumlah Responden |
11 Orang |
|
Jenis Kelamin |
Laki - Laki : 23 Orang Perempuan : 3 Orang |
|
Pendidikan |
SD : 0 Orang |
|
SMP : 1 Orang |
||
SMA : 5 Orang |
||
DIII : 0 Orang |
||
SI : 5 Orang |
||
SII : 0 Orang |
||