Data Tabulasi SISKA (Sistem Informasi Survei Kepuasan Masyarakat)

KANTOR KEMENTERIAN AGAMA KABUPATEN BANTUL

Tahun 2023 Triwulan tw2

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 1 4 4 4 4 2 1 2 3 25
2 4 4 4 3 3 4 4 4 4 34
3 4 4 4 4 4 4 4 4 4 36
4 4 3 4 3 3 3 4 4 4 32
5 4 4 4 4 4 4 4 4 4 36
6 4 4 4 4 4 4 4 4 4 36
7 4 4 4 4 4 4 4 4 4 36
8 4 3 4 3 4 3 4 4 4 33
9 4 4 4 4 4 4 4 4 4 36
10 4 4 4 4 4 4 4 4 4 36
11 4 4 4 4 4 3 3 3 3 32
12 4 4 4 4 4 4 4 4 4 36
13 3 4 3 3 3 3 4 3 4 30
14 4 4 4 4 4 4 4 3 4 35
15 4 4 4 4 4 4 4 4 4 36
16 4 4 4 4 4 4 4 4 4 36
17 4 4 4 4 4 4 4 4 4 36
18 4 4 3 4 4 4 4 4 3 34
19 4 4 4 3 4 4 4 4 4 35
20 4 4 3 4 4 4 4 4 4 35
21 4 4 4 4 4 4 3 4 4 35
Total
80
81
81
79
82
78
79
79
81
 720
Rata-Rata Pertanyaan
3.81
3.86
3.86
3.76
3.90
3.71
3.76
3.76
3.86
 34.28
Rata-Rata Unsur
80 / 1 = 80.00
80.00 / 21 = 3.81
81 / 1 = 81.00
81.00 / 21 = 3.86
81 / 1 = 81.00
81.00 / 21 = 3.86
79 / 1 = 79.00
79.00 / 21 = 3.76
82 / 1 = 82.00
82.00 / 21 = 3.90
78 / 1 = 78.00
78.00 / 21 = 3.71
79 / 1 = 79.00
79.00 / 21 = 3.76
79 / 1 = 79.00
79.00 / 21 = 3.76
81 / 1 = 81.00
81.00 / 21 = 3.86
34.29
Rata-Rata Tertimbang Unsur
80.00 / 21 = 3.81
3.81 X (1/9)
3.81 X 0.111 = 0.42
81.00 / 21 = 3.86
3.86 X (1/9)
3.86 X 0.111 = 0.43
81.00 / 21 = 3.86
3.86 X (1/9)
3.86 X 0.111 = 0.43
79.00 / 21 = 3.76
3.76 X (1/9)
3.76 X 0.111 = 0.42
82.00 / 21 = 3.90
3.90 X (1/9)
3.90 X 0.111 = 0.43
78.00 / 21 = 3.71
3.71 X (1/9)
3.71 X 0.111 = 0.41
79.00 / 21 = 3.76
3.76 X (1/9)
3.76 X 0.111 = 0.42
79.00 / 21 = 3.76
3.76 X (1/9)
3.76 X 0.111 = 0.42
81.00 / 21 = 3.86
3.86 X (1/9)
3.86 X 0.111 = 0.43
3.81
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
80
3.81
0.42
2
Prosedur
1
81
3.86
0.43
3
Waktu Pelayanan
1
81
3.86
0.43
4
Kesesuaian Biaya Pelayanan
1
79
3.76
0.42
5
Produk Spesifikasi Jenis Pelayanan
1
82
3.90
0.43
6
Kompetensi Pelaksana
1
78
3.71
0.41
7
Perilaku Pelaksana
1
79
3.76
0.42
8
Penanganan Pengaduan, Saran dan Masukan
1
79
3.76
0.42
9
Sarana Dan Prasarana
1
81
3.86
0.43
Indexs SISKA (Sistem Informasi Survei Kepuasan Masyarakat) 3.81 ( Sangat Baik )
Konversi 95.24
Mutu Pelayanan A (Sangat Baik)